Patient Satisfaction Survey Towards The Eracs Method In Caesarean Delivery At Sitti Khadijah 1 Makassar Maternity Hospital

Nickyta S Pakaya, Fendy Dwimartyono, Windy Nurulaisyah, Nasruddin Andi Mappaware, Muhammad Wirawan Harahap

Abstract


Kehamilan dan persalinan merupakan momen penting dalam kehidupan seorang perempuan yang melibatkan perubahan fisik dan psikologis. Salah satu tindakan medis yang sering dilakukan adalah operasi caesar (sectio caesarea), yang meskipun dapat menyelamatkan ibu dan bayi, seringkali menimbulkan komplikasi pasca-operasi. Penerapan metode Enhanced Recovery After Cesarean Surgery (ERACS) bertujuan untuk mempercepat pemulihan dan meningkatkan kenyamanan pasien pasca-operasi. Penelitian ini bertujuan untuk mengevaluasi tingkat kepuasan pasien terhadap metode ERACS pada persalinan sectio caesarea di RSIA Sitti Khadijah 1 Makassar. Penelitian ini menggunakan desain analitik observasional dengan pendekatan cross-sectional, dimana data dikumpulkan melalui kuesioner pada pasien yang melahirkan secara sectio caesarea dengan metode ERACS pada Februari-Maret 2025. Hasil penelitian menunjukkan bahwa 100% pasien menyatakan puas dengan prosedur ERACS, meskipun 60% pasien melaporkan nyeri pasca-operasi. Selain itu, 73,3% pasien dapat melakukan mobilisasi dini, dan tidak ada pasien yang mengalami mual atau muntah. Kesimpulannya, penerapan ERACS di RSIA Sitti memberikan tingkat kepuasan yang tinggi dan mempercepat pemulihan pasca-operasi. Penerapan metode ini dapat menjadi model bagi rumah sakit lain untuk meningkatkan kualitas pelayanan kesehatan.


Keywords


ERACS, Sectio Caesarea, Patient Satisfaction, Recovery, Pain Management.

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DOI: https://doi.org/10.32502/sm.v16i2.10041

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